Support
Write to [email protected].
How support actually works right now
One person answers support. There is no response-time commitment, because there is not yet a team that could honour one. If your message is about losing access or removing your data, say so in the subject line and it will be handled first.
What support can help with
- A Threads connection that will not reconnect, or that reports a permission error.
- An agent key that is not authenticating, or that you need revoked urgently.
- A proposal stuck in the approval queue, or an approval that failed.
- Removing your data, or a question about what is stored.
- Anything on this site that is wrong or misleading. Please do report these.
What support cannot help with
- Writing your posts, or advising what to post.
- Meta account problems that are not about Readyweek’s access — those go to Meta.
- Restoring anything after permanent deletion. Deletion cannot be undone once it runs.
- Interpreting your measurements as causes. The product will not do this and neither will we.
Reporting a security issue
Email the same address with “security” in the subject. Please include what you did, what happened, and what you expected. Do not include credentials, access tokens or other people’s data in your report.